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Terms & Conditions

Terms & Conditions

 

Last Updated: Feb. 26th 2025

 

1. Introduction

 

Welcome to Computer Work Solutions (CWS). By accessing or using our website (www.computerworksolutions.com) and our services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

 

2. Services Provided

 

CWS offers IT support, consulting, computer repair, cloud solutions, network setup, and disaster recovery services. All services are provided based on availability and as agreed upon with the client.

 

3. Client Responsibilities

 

By engaging with CWS, you agree to:

• Provide accurate and complete information needed for service.

• Ensure proper backups of your data before any repair or service.

• Not use our services for any unlawful or malicious activity.

 

4. Payment & Pricing

• Payment is due upon service completion unless otherwise agreed upon.

• Pricing may vary based on the scope of work and is subject to change.

• Late payments may incur additional fees.

 

5. No Guarantee of Results

 

While CWS strives for excellence, we do not guarantee that every IT issue can be fully resolved, nor can we be held responsible for data loss, software failures, or third-party issues.

 

6. Limitation of Liability

 

CWS is not liable for:

• Loss of data or damages arising from client negligence.

• Issues resulting from third-party software, hardware, or services.

• Any indirect, incidental, or consequential damages.

 

7. Privacy Policy

 

We respect your privacy. Any personal information provided will be handled per our Privacy Policy.

 

8. Third-Party Services

 

We may recommend or integrate third-party services, but CWS is not responsible for their performance, reliability, or security.

 

9. Cancellations & Refunds

• Service cancellations must be requested at least 24 hours in advance.

• Refunds are subject to approval based on work completed.

 

10. Changes to Terms

 

CWS reserves the right to modify these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

 

11. Contact Information

 

For questions about these Terms, please contact us at:

704-228-2974

mark@cwshelp.com

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